The couch started peeling off on the sides in between each piece. The salesman guaranteed it won't peel of because its real leather because that was out main concern, we did not want faux leather. I don't know if American Signature/value city can help me.

Bought this couch in Feb 2022 with the associated warranty they offer. It was located in my family room and was rarely used. When I moved in Jam 2024, the couch was used more but still not every day. Suddenly the chaise started peeling so I filed a claim and was denied because they labeled it as normal wear and tear. Don't purchase this couch. It will start peeling without much use. Don't purchase the warranty as Value City won't honor it.

Comments about Happy Dual-Power Reclining Sectional with Chaise and 2 Reclining Seats

We love the couch and love that the pieces can be arranged how we want !! It's also super comfortable!

We've had our happy couch selection for about three years and it is doing quite well except for the fact that we can never have it stay in place … also all the chargers for the phone broke immediately… my wife is already looking for a new replacement

When we were couch shopping, my husband really wanted a recliner, at first thought.. I envisioned a big, clunky, unappealing one. Thankfully we found the Bellini. It is dual reclining which provides the ultimate comfort, providing plenty of support for your legs, & head. It truly is the best of both worlds, aesthetically pleasing, & extremely comfortable. Another one of my favorite things is it is a modular couch. So we were able to easily configure it to fit our space perfectly. We took a risk with a white couch & having little ones but it is durable & easy to keep clean with simple spot treatment when needed, stains come right out. We couldn't be happier with the beautiful Bellini couch.

In less than 6 months the leather started peeling aroung the seam area,one seat was drooping as well.worse is the fact that we are barely home so they are not used so often. Highly doubting their authenticity.

I was looking for a white modern genuine leather sectional. After a long search I finally found exactly what I was looking for. It's very comfortable and spacious. You get what you pay for. Top notch!! Thanks ASF.

I bought the 5 pc sectional in chocolate...its perfect color and has lots of seating room and very comfy. I love the chase especially. It is a large set so measure twice. I had place one of the recliners by itself but it looks like a nice big chair and works great..I paired it with a round ottoman. My pups love it too...it doesn't scratch up and I use leather care auto spray on it to keep it looking new.

I bought only 3 pieces, 2 years ago, I was looking to add more pieces, I was surprised to read bad reviews. We love it and we get a lot compliments about it.

We purchased this couch shortly before moving into a new home. At our original home, the couch was up against a wall. At our new home, the couch is floating in the middle of the room. There is NO WAY to hook the separate pieces together. The pieces slide all over the place - kids have fallen in between, you can't lay down comfortably, it looks off all the time. Tried reaching out to CS and have gotten zero help. Looking to sell it after less than a year due to hazard to young kids. Very disappointing.