100% deception! This couch was amazing in the store. Of course it was, someone goes by and fluffs it after every sit. Unfortunately, that doesn't happen at home. This first sit is the only good one, after that, you're sitting on a hard frame. I wish we would have looked it up and read the reviews before buying it. It looks great in our space and that's about it.

This couch looked beautiful and plush in the store, but once you start living with it, it's true colors come out. When you sit on it, you are basically sitting on the frame. The cushions go flat and offer absolutely no support. You have to constantly re-fluff the cushions and they are large and heavy. Do yourself a huge favor and do not buy this couch.

There is not enough padding/feathers so you sink right down to the frame and it is quite uncomfortable. I wish I knew if it was possible to get additional padding inserts but the store can't seem to answer that question. As soon as you sit on it, it looks like it's ten years old. Most expensive mistake ever

This sectional tricked me! It looked so beautiful in the store. Then I got it home and actually started living with it. It's like sitting on the ground. All the feathers get pushed back and you're sitting directly on the frame of the sofa. You have to CONSTANTLY fluff all of the cushions and they are heavy and awkward. It's definitely not a good place to try and lay down because it's lumpy in some areas and rock hard in others. This is the worst and most expensive sectional I have ever owned! Please take my advice and keep looking. Do better than I did!!

Looked and felt great in the store; however, the cushions are so thin they become flat after sitting for 10 minutes.

Couch is nice to look at however, once you sit on it…it feels as if you're sitting on a box after a while. We requested additional feathers to avoid it feeling hard. The pillows have to be fluffed a lot which is very annoying. I definitely recommend not spending your money on this sectional sofa.

Very flat and you feel the actual couch almost immediately